Rimage 360i Installation Guide download pdf (Page 2)

Rimage 360i™ Knowledge Base

Table of Contents

Introduction....................................................................................................1

Lift Arm...........................................................................................................2

The lift arm is unable to pick from the printer or recorder. ................................................. 3

The lift arm is unable to place the disc in the output bin. ................................................... 3

Recorder.........................................................................................................4

There are recording failures. .............................................................................................. 4

Print Quality ...................................................................................................6

There are noticeable bands on the printed disc................................................................. 7

The print has streaks.......................................................................................................... 7

Ink does not dry.................................................................................................................. 8

Prints are smearing. ........................................................................................................... 8

There is banding on the print.............................................................................................. 8

Nothing prints on the disc................................................................................................... 8

All the jobs are rejected...................................................................................................... 8

The print is grainy............................................................................................................... 9

The print is not masking or prints on the hub. .................................................................... 9

The print is “off” color or is printing “faint.”........................................................................ 10

Gripper .........................................................................................................11

The gripper fingers are not clamping properly.................................................................. 11

Printer does not print..................................................................................12

The printer sounds like it is printing, but it does not print the disc.................................... 12

Serial Number ..............................................................................................13

Where can I find the serial number? ................................................................................ 14

Can I print serial numbers on labels?............................................................................... 14

Why does not my serial number increment?.................................................................... 14

Software .......................................................................................................15

QuickDisc does not recognize the Rimage 360i............................................................... 16

This goes at the end of the documentWhat other software can I use to create my labels?

.......................................................................................................................................... 18

Can the Rimage software record video files on a DVD to be played in a DVD player for

television?......................................................................................................................... 18

Can Rimage software record a pre-built ISO disc image file? ......................................... 19

What operating systems are compatible with my Rimage software?............................... 19

Why is my throughput slow when using QuickDisc?........................................................ 19

QuickDisc crashes............................................................................................................ 19

Graphics.......................................................................................................21

What graphic formats are supported by CD Designer? ................................................... 21

Hardware ......................................................................................................22

July 31, 2007 Rimage 2007

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Rimage 360i Installation Guide Page 2